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Your Complete & Total Satisfaction

...Is Our First Priority

Is it always about price? We'd like to think it's more about value, after service, quality and exceeding expectations.

Industry Price Matching
Industry Price Matching Apples to apples, we'll do our best to beat any price you have from a legitimate vendor. Often, the low price vendor will "pad" your invoice with fees and charges for incidentals, hidden charges and/or substitute inferior materials. youHuge will never give you anything less than exactly what's requested unless you direct us otherwise.
Graphics & Design
Need help laying out your ideas, choosing photos, illustrations or writing copy? We can help for a modest fee. Call us at 1-866-652-6126 or Contact Us.
Pre-Press Capabilities
Quality begins with a thorough and detailed pre-press department. We have one of the most dedicated, knowledgeable graphics departments in the business. If your graphics don't meet basic production standards, there's a problem with your artwork or we notice anything that'll keep us from delivering the finest final product we can, you'll know BEFORE your artwork is produced.
Quick Turnarounds
Because youHuge directly produces nearly everything we print, we control the production process from end to end. Need something in a hurry (and who doesn't occasionally)? We can usually get what you need faster than anyone in the industry.
Don't See What You Need?
100% Satisfaction Guaranteed! Please call us toll free at 1-866-652-6126 to speak to one of our solution experts. If you have questions about anything or want to verify deadlines before ordering. Call us at 1-866-652-6126 or Contact Us. Check out our Testimonials to learn more about what makes us different, and why you'll be happy you chose YouHuge. No job is too small and we guarantee all of our work.
Shipping & Delivery
Policy for Shipping: We are not responsible for any carrier - all shipments whether lost or damaged is the sole responsibility of the carrier and all claims should be made with the carrier in question. If you want insurance you must specify the amount and if it is to be insured.

Return Shipments: youHuge does not accept unauthorized returns or freight collect. Only defective products may be returned. YouHuge is not responsible for products damaged during shipping unless through UPS or FedEx and on our accounts. Should customer arrange for own or 3rd party shipping, all claims must be made directly with the carrier. Claims for defective products must be reported to YouHuge, Corporate Offices within five (5) business days of receiving goods. Call Toll Free: 866.652.6126. All returns must be authorized by notifying YouHuge Offices and obtaining a Return Authorization number from our Customer Service Department. No credit will be applied to a customer's account without an RA.

Policy for Display Stands and Hardware
Several manufacturers have imposed no return restrictions on us, which require us to adhere to the following return policy. All products are covered by the manufacturer's warranty against defects. Due to certain manufacturer's policies, you may be required to contact those manufacturers directly to replace, repair or return your products. Please talk to the sales advisor about specific programs before you buy. No returns will be accepted without a Return Authorization (RA) number. With YouHuge.com and the manufacturer's approval, an RA number may be requested up to 14 days after purchase. All products must be received within 10 days of RA issue with the RA enclosed. All sales on stands, displays, hardware and graphics are final. If you request a return on a stands, displays or hardware, we reserve the right to charge a 20% restocking fee. All returns must occur within 30 days of sale. All returns must be approved by youHuge.com.
Policy for Our Graphics
Our posters and banners are guaranteed against fading for one year. The Trade Show Graphics are guaranteed against damage for normal indoor tradeshow usage but not for outdoor use or water damage. Color is guaranteed to meet your expectations as long as you agree to receive a Pre-Production proof prior to production. Otherwise, software color conversion tables apply, and may not give expected color results. Ask your sales representative about Pre-Production Proof's and their costs. All sales on stands and graphics are final. If you request a return on a stand, we reserve the right to charge a 20% restocking fee. All returns must occur within 30 days of sale. All returns must be approved by youHuge.com.
WARRANTY & RETURN POLICY
We provide the services of our Imaging and Customer Care Team to help you after purchase. If you have any questions about your order, please call 1-866-652-6126. youHUGE.com is committed to customer satisfaction.
Payment, Pricing & Promotions
All orders are to be prepaid prior to production. If your project is inactive for 30 days and youHUGE dose not receive graphic files in 60 days order is canceled, No refunds, No exceptions. If there is a balance due it must be paid within 10 days after the cancellation has been issued. No refunds will be made. Please see Cancellation Terms below. If making payments by check, it must be received by us by your payment deadline. We cannot be held responsible for any delivery delays caused by the USPS or any other shipper. You must provide us with a day time telephone number and a VALID email address at the time order is placed.
Cancellation Terms
You may cancel your project at any time, however, we do not issue refunds on any payments made prior to the official cancellation date. There will be no exceptions.
Order Minimums
Opening order: $50.00; Additional $25.00 upcharge for any order Less Than Minimum. $20.00 Packaging & Handling Fee on every order unless the $25.00 LTM upcharge applies. ALL SALES ARE FINAL. Order minimums and prices are subject to change without notice.
youHuge Terms
youHuge Terms: All orders are to be prepaid prior to production. non-refundable deposit at time of order to start productione plus freight due on-or-prior to Ship Date to release the goods. Acceptable forms of payment are company or banker's check or by bank wire transfer or Credit Card. For bank wire transfer, please contact our Customer Service Department, so we can provide our bank account information. A $50.00 change order fee will be added if changes are made on order prior to shipping.
Disputes
Customer agrees to pay youHuge an interest rate amount equal to 2% per month, or the maximum provided by law (whichever is less) for invoice amounts that are past due. Should customer default in any such payment(s), youHuge shall have the right, without notice to customer, to declare all invoice amounts due and payable. In the event that YouHuge should commence any legal action(s) or otherwise seek to collect payment from customer, the customer agrees to pay reasonable attorney(s) and/or collection agency fees, prior to, and subsequent to judgment entered by a court of law, and other expenses incurred by YouHuge, whether or not a suit is filed. Customer expressly waives the right to a jury trial. Venue for all disputes shall be held in the Superior Court of the County of Los Angeles, California and/or Municipal Court County of Los Angeles, California.

If you have any questions or concerns, please contact our Customer Service Department immediately. If you have questions about anything or want to verify deadlines before ordering. Call us at 1-866-652-6126 or Contact Us. Check out our Testimonials to learn more about what makes us different, and why you'll be happy you chose YouHuge.

 

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